HOW TO RESET INCOME TAX E FILING PASSWORD - New Mechanism

New and Easier option to reset passwords has been made available  on the E Filing Site for the convenience of the tax payers. Complete Procedure to understand the mechanism of  Re setting  of Password is as under:

HOW TO RESET PASSWORD Registered user can reset the password using one of the following options: A.Answer Secret Question. B.Upload Digital Signature Certificate C.Acknowledgment No. & Bank Account. D.Using OTP (PINs) A. Answer Secret Question To Reset Password using the ‘ answer Secret Question’ option, the steps are as below: Step 1: In Homepage, Click on "LOGIN HERE" Step 2: Click on "FORGOT PASSWORD" link. Step 3: User must provide User ID, CAPTCHA and click on CONTINUE button. Step 4: Select ‘ nswer Secret Question’ from the drop down options available Step 5: Enter the Date of Birth/Incorporation from the Calendar provided (Mandatory) Step 6: Select the Secret Question from the drop down options available (Mandatory) Step 7: Enter the ‘Secret nswer’ and Click on “VALIDIATE” Step 8: On success, the user must enter the New Password and confirm the password. Step 9 Click on “SUBMIT” Once the password has been changed a success message will be displayed. User can login with new password. B. Upload Digital Signature Certificate To Reset Password using the ‘Upload Dig ital Signature Certificate’ option, the steps are as follows: Step 1: In Homepage, Click on "LOGIN HERE" Step 2: Click on "FORGOT PASSWORD" link. Step 3: User must provide User ID, CAPTCHA and click on CONTINUE button. Step 4 Select ‘Upload Digital Signature Certificate’ from the drop down options available Step 5: User can select any one of the two options provided: i. New DSC ii.Registered DSC Step 6: User must Upload DSC and click on the “VALIDIATE” button The DSC is validated Step 7: On success, the user must enter the New Password and confirm the password. Step 8 Click on “SUBMIT” Once the password has been changed a success message will be displayed. User can login with new password. C. Acknowledgment No. & Bank Account To Reset Password using the ‘ Acknowledgment No. & Bank Account’ option, the steps are as follows: Step 1: In Homepage, Click on "LOGIN HERE" Step 2: Click on "FORGOT PASSWORD" link. Step 3: User must provide User ID, CAPTCHA and click on CONTINUE button. Step 4 Select ‘ Acknowledgement and Bank Account’ from the drop down options available Step 5: User must enter the e-Filed Acknowledgement Number and Bank Account Number of  the latest e-Filed assessment year. Step 6: Click on “VALIDIATE” Step 7: On success, the user must enter the New Password and confirm the password. Step 8 Click on “SUBMIT” Once the password has been changed a success message will be displayed. User can login with new password. D. Using OTP (PINs) To Reset Password using the ‘Using OTP (PINs)’ option, the steps are as follows Step 1: In Homepage, Click on "LOGIN HERE" Step 2: Click on "FORGOT PASSWORD" link. Step 3: User must provide User ID, CAPTCHA and click on CONTINUE button. Step 4 Select ‘One Time Password’ from the drop down options available Step 5: The user must select one of the options mentioned below Registered Email ID and Mobile Number New Email ID and Mobile Number

Note:

In  case,  the  user  has  not  received  the  PINs  in  a  reasonable  time,  user  can  opt  for

Resend PINs.

n email along with a link for “Cancellation for the password reset request” will be

shared  to  the  registered  Email  ID  and  new  Email  ID.  In  case  the  user  identifies  the

request for password  reset is un-authorized,  then  user can  click on the Cancellation

link  provided within  12hours. PAN  and  DOB validation  will be done  before  aborting

the password reset request.

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